PRIVACY POLICY

1. Introduction

Realize Platforms Ltd. (“Realize”, “we”, “us”, “our”) operates the Realize mobile application (“App”) and related services.

We are committed to protecting your privacy and handling your data transparently and securely.

This Privacy Policy explains:

• What personal data we collect
• How we use and protect it
• Your rights
• How you can contact us

2. Company Information

Realize Platforms Ltd.
20 Tskneti Highway, Tbilisi, 0179, Georgia
Email (Privacy): privacy@realize.ge
Email (Support): info@realize.ge
Data is hosted in the EU (AWS eu-central-1).

3. Data We Collect

3.1 Data you provide during registration

• Mobile phone number
• First name
• Last name
• Date of birth
• Gender
• Profile avatar (optional)

Only your first name, last name may be visible to brands you follow.

3.2 Authentication & Verification

To validate your phone number, we send a one-time SMS code via:

• smsoffice.ge
• AWS SNS

3.3 User-generated interactions

Users cannot post content but may:

• View posts from subscribed brands
• View recently added, trending, or popular brands and posts
• View a brand profile
• Subscribe to a brand or a brand topic
• Unsubscribe from a brand or from a brand topic
• View a post or a brand profile
• Search a post or a brand profile
• Add post text comments (with device provided emojis)
• React to post (likes)
• Report posts
• Report comments
• Save posts
• Share post deep links
• Share brand deep links
• Forward post to a personal contact
• Forward brand to a personal contact
• Interact with platform features
• Send chat message to personal contacts or brands

Realize stores:

• Viewed brand profiles
• Viewed posts
• Favorite brands
• Saved posts
• Comments
• Likes
• Reports
• Shared or Forwarded post or brand interactions
• Searched keywords
• Built-in chat message

3.4 Built-in chat messages

Chats are not end-to-end encrypted. Instead, they are stored on Realize’s servers (encrypted at rest, but decryptable by Realize).

Message content might be subject to scanning for policy enforcement (spam, abuse, illegal content), law enforcement requests, or other internal review.

3.4.1 Message Storage

Encrypted messages are stored securely in the EU until:

• You delete a message
• A contact deletes a thread
• You delete your account (see below)

3.5 Usage, analytics & security data

We automatically log:

• User internal ID
• IP address
• Actions (view post, like, share, search, follow, etc.)
• Device information
• App usage statistics

Logs are kept for 1 year.

3.5 Contacts Access

If you choose to invite friends:

• With your permission, the app reads phone numbers locally on your device
• Only the invited contacts are stored on Realize servers
• No other contact record is uploaded or stored on Realize servers
• We only check if a selected contact is a Realize user

3.6 Location Data

With your permission, we use precise GPS location ONLY to show nearby posts or brand stores.

Your location:

• Is not stored
• Is not shared with third parties
• Is processed temporarily as a filter

3.7 Push Notifications

With consent, we send notifications about:

• Important content
• Invitations
• Replies to comments
• Built-in chat messages
• Platform updates

You may disable any notification category at any time.

4. Data Collected from Brands

To activate a business account, Realize collects:

• Legal entity information
• Contact details
• Verification documents

Brand registration is invite-only and moderated by Realize.

5. How We Use Your Data

We use your data to:

• Provide and improve the Realize service
• Authenticate users
• Allow interaction with posts and brands
• Maintain account settings
• Moderate comments and content
• Ensure platform safety and security
• Detect fraud or abuse
• Process sponsored content placements
• Comply with legal obligations

6. Legal Bases (GDPR)

We process data under:

• Contractual necessity – providing the app
• Legitimate interest – security, analytics, fraud prevention
• Consent – contacts access, notifications, location
• Legal obligation – compliance with law

7. How We Share Data

We do not sell or share user data with third parties for marketing.

Data may be shared with:

• AWS (hosting, storage, security)
• Cloudflare (image optimization)
• Google Firebase / Analytics / Crashlytics (authentication, analytics, crash reporting)
• smsoffice.ge / AWS SNS (mobile phone number for SMS verification)

All third parties comply with data protection standards.

8. How We Protect Data

We use:

• Encryption in transit (HTTPS)
• Encryption at rest
• Secure AWS infrastructure
• Complex passwords
• Strict access controls
• Daily monitoring and auditing

9. Data Retention

• Profile data → deleted 7 days after account closure if not reactivated
• User’s interactions, comments, chat messages → fully deleted 7 days after account closure
• User’s interactions, comments, chat messages → fully deleted within 90 days from backups
• Analytics and IP logs → retained 1 year for analytics, auditing and security purpose
• Comments → deleted with the account
• Avatar → deleted with the account

10. Your Privacy Rights

You may:

• Access your data
• Request correction
• Request deletion
• Withdraw consent
• Move your account to a new phone number (from the mobile app)
• Close your account anytime (from the mobile app)

To exercise rights: privacy@realize.ge

11. International Transfers

Data is stored in the European Union (AWS Frankfurt).

Transfers follow GDPR-compliant safeguards.

12. Children’s Privacy

Minimum age: 16+.

We do not knowingly allow underage users.

13. Changes to This Policy

Updates will be posted in the app.

Continued use means acceptance of changes.

14. Contact Us

Realize Platforms Ltd.
privacy@realize.ge
20 Tsknety Highway, Tbilisi, 0179, Georgia